FAQ & Terms
You don't need to bring anything. The clay we use won't stain and rarely gets on your clothes during a workshop if you use an apron provided.
Yes, we have wheel classes available on Monday & Wednesday evenings, please check our Wheel Work section.
Workshop guests are welcome to add colour to their pottery and paint them during the session. Pottery paints can be purchased at our studio during workshop at R30.00 per colour. If no paint is chosen, your pieces will still be glazed in a standard transparent, glossy glaze.
Please note that extra time will not be allocated for painting. If you'd like to paint your pottery, it should be done in the allocated workshop time.
All pieces made at our workshops get glazed with a transparent glossy glaze, or a glossy white glaze. You may opt to purchase some pottery paints and add colour to your creations during the workshop. This means that in order to see your paint, we use a transparent glossy glaze to seal the ceramic piece, and intensify the vibrancy of the pigment.
For all workshop pieces, we schedule firings with a firing queue. Depending on the amount of pottery being fired in our studio, guests can expect to receive their pieces back within 6 weeks, minimum. Due to any factor, such as colder weather, kiln maintenance or operational factors, this could increase to up to 8 weeks in isolated cases.
Our standard lead time for workshop pieces 6 is weeks. This time often increases to 8 weeks. We do, however, have a shelf in our studio that works on a "leave one, take one" basis.
Should you wish, you may opt to leave your pieces and take a similar amount of pieces from the exchange shelf instead of getting your pieces back.
You may also opt to ship your pieces to your preferred destination at your own cost, or have someone else collect your pieces for you when they are ready.
Absolutely! We create a relaxed, fun environment with every workshop and often have guests who join solo. It's a great way to spend quality time with yourself, or to meet likeminded humans to share an experience with.
Drinks during workshops will either be Mimosas on Saturdays (if relevant option is chosen), or wine at other workshops.
Yes, we offer workshop vouchers. You may contact us with the details at info@baiktceramics.com
Our workshops are suited for guests 16+ years of age. Please contact za@baiktceramics.com for more info on kids workshops, parties and events.
Unfortunately, not. Although we love dogs, a busy studio during a workshop creates tons of excitement and distractions, plus we wouldn't want your pooch getting hurt in the space.
We try to add as many collection slots as we can. As a rule of thumb, we always have collections scheduled during our workshops. Please note that if you miss a collection slot without notice, we request that you take the responsibility to reschedule.
During the last week of every month, we add the dates for our regular workshops and events to be held during the following month. This is to ensure that we have enough staff, availability, and to make sure our kilns are not overloaded with too many pieces.
Workshops cannot be attended without a fully paid booking.
Any bookings cancelled after payments have been made can be used for alternative dates or towards workshop vouchers and/or credit, but will not be refunded.
Guests may reschedule their workshop spots up to 24h before the workshop date and time. If you miss the workshop, or cancel within 24h before the workshop, your tickets will be forfeited.
Payments made via EFT will not be secured without a valid proof of payment.
Workshop times are not flexible. Extra time cannot be given past the scheduled time. Should you be late, the time lost cannot be exchanged for any form of repayment.
Workshop pieces must be marked legibly with your individual group number. The Baikt Ceramics team will not take any responsibility for unmarked items. Generally, if your piece cannot be marked due to size or shape, it is too big for a piece in one sitting and will most likely not survive the firing.
Pieces that are not marked with codes provided by our instructors will not get glazed. In our studio, we assume that any unmarked pieces belong to Pottery Club members and will not be glazed with workshop pieces.
Your pieces will only be packed for collection provided the web form with your details and code has been submitted. This remains the responsibility of the guests to submit.
Workshop pieces will only be fired with colour or paint if the piece has been painted by guests in our workshop using underglaze from our studio.
We cannot take any responsibility for the outcome of any underglaze application, design or outcome made in our studio.
Pottery painting can be done during the workshop time, and cannot be done by our workshop instructors.
Drinks are only “bottomless” if the relevant option is selected and paid for.
No alcohol will be served to anyone under the age of 18 years old, regardless of which ticket was purchased. We reserve the right to request identification if needed.
Lead times for getting pieces back depend on factors that could be out of our control, such as loadshedding, the weather and operational factors. Although we always try to get pieces back to guests within 6 weeks without the interruption of loadshedding, it could take up to 8 weeks.
Baikt Ceramics cannot always guarantee that pieces will survive the firing process, although we will take extra care to make sure we do everything we can to save a compromised piece.
The art of ceramics always poses a risk when pieces are fired in a kiln. At temperatures higher than 1000°C, the survival of any piece cannot be guaranteed. This potentially means you might not receive your piece(s) back in the way you envisioned, or get them back at all. This may be due to any issue whatsoever during the firing process. It's a common risk in the world of ceramics and is the nature of the art. We do maintain a standard in our studio to either fix or save any pieces when needed, or offer you the opportunity to remake any lost pieces in your own time.
Guests are not permitted to bring in any decorations and/or catering services unless they have made prior arrangements and received approval from management. The only exception to this rule is for private or custom workshops and/or events at your venue. If you're interested in booking a public workshop to celebrate an event or occasion, please note that other guests will be present, and additional decorations or food cannot be accommodated for.
Pieces cannot be collected without receiving a call for collection. Our studio is open via appointment only.
Should a collection slot be missed, please contact the studio to reschedule and to make sure we still have your pieces.
Collection notifications will be sent to the person who made the booking and will not be scheduled individually for a group who booked separately. Should you join with a group and the bookings were made separately, please let us know which person will receive the collection notifications.
The leave one, take one shelf can be used based on the condition that the pieces are not guaranteed and could not match your personal taste. This is purely due to logistical purposes, should guests not want to ship their pieces internationally.
Baikt Ceramics Pty Ltd will not be held responsible or liable for any losses, damages, injuries or deaths of any person(s) attending workshops, lessons or events of any kind.
Baikt Ceramics Pty Ltd holds the right of admission to any workshop, lesson or event.